Terms & Conditions

By using the Down Under website and placing an order, you agree to these terms.

Orders & payment

All prices are in Australian dollars and include GST where applicable. We reserve the right to cancel orders in cases of pricing errors or stock unavailability.

Shipping

We ship within Australia. Delivery times and costs depend on your location — see our Shipping & Returns page for details.

Pet products

Pet treats are intended for animal consumption only. Supervise your pet while feeding. Not suitable as a meal replacement.

Contact

Questions about these terms? Email hello@downunder.com.au.

Last updated: August 2026